In busy tourist areas, the high volume of people and the fact that rental gear looks nearly identical leads to constant mix-ups. A small oversight can result in someone taking your equipment, whether by mistake or by intent.

Tips for keeping an eye on your gear

Aquí tienes la traducción:

Never leave your gear in isolated or poorly visible areas. You can use the ski racks provided by various establishments, but we recommend following these basic rules:

Visual contact: Always use the ski rack closest to your table or resting spot.

Group your gear: If you are in a group, place all your equipment together to make it easier to identify.

Critical areas: Exercise extreme caution at slope entrances and exits, as these are the points with the highest traffic and the most distractions.

What to do if you lose your gear?

If you cannot find your gear, it is possible that someone has turned it in at the customer service office following a mix-up.

In this case, go to the Control Tower (Torre de Control) or call +34 900 249 100 to check with the lost and found department, or ask at the shop where you rented the equipment.

Prevention is key to enjoying a stress-free day in the snow. Taking just a second to secure your gear can save you a lot of trouble.